Terms and Conditions

By placing an order on PKUPerspectives.com, you acknowledge that you have read, understood, and agree to these Terms & Conditions. These terms govern your use of this website and all purchases made through PKU Perspectives LLC.

*Free shipping over $75 for Dry Country Sunrise Products

Order Processing Times

  • Orders placed after 12:00 p.m. (MST) Monday–Thursday typically ship the next business day.

  • Cold products ship Monday–Tuesday

  • Orders placed on weekends or holidays ship the next business day.

Shipping Policy

We ship using trusted carriers including:

  • UPS

  • USPS

Tracking information is sent via email. Please ensure your email address is accurate.

Cold Product Shipping

  • Ice gel packs are included

  • Cold shipping fees apply

  • No PO Boxes

  • No international cold shipments

âš  If you will not be home at delivery, we strongly recommend shipping to a work location or someone who can immediately refrigerate items.

Important Cold Shipping Notice

Cold products may arrive partially thawed. This is expected and indicates the ice packs have done their job.

If cold items are left outside for extended periods, PKU Perspectives is not responsible for thaw-related damage.

Expedited Shipping

For expedited shipping options:

📞 Call or Text: 866-758-3663
📧 Email: orders@pkuperspectives.com

Shipping Responsibility

Once an order has been picked up by the shipping carrier:

  • PKU Perspectives is not responsible for weather delays

  • PKU Perspectives is not responsible for lost or stolen packages

  • Insurance may be added at checkout for an additional fee

Product Availability & Backorders

While we strive to maintain accurate inventory levels, products may occasionally be:

  • Out of stock

  • Backordered

  • Shipped separately

If an item becomes unavailable after your order is placed, we will either:

  • Refund the item, or

  • Ship it at a later date

Any backordered items will be noted on your packing slip.

Drop-Ship Items

Some products ship from third-party warehouses and may arrive separately from your main order. These items will be clearly indicated on your invoice.

Return Policy

All food sales are final.

Due to food safety regulations, we are unable to accept returns on food products.

If your order arrives damaged or incorrect, please contact us within 3 days of delivery.

📞 Call or Text: 866-758-3663
📧 Email: orders@pkuperspectives.com

Please include photos of damaged goods when applicable.

Privacy Policy

Your privacy is important to us.

We:

  • Encrypt sensitive data during checkout

  • Do not store credit card information after transactions

  • Do not sell or share customer information with third parties

Copyright & Intellectual Property

All website content including text, images, artwork, and media is the property of PKU Perspectives LLC.

Unauthorized reproduction or distribution is prohibited.

If you believe copyrighted material is being used improperly, contact:
sales@pkuperspectives.com

Mailing Address:
PKU Perspectives LLC
PO Box 1372
Craig CO 81626

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