Terms and Conditions
By placing an order on PKUPerspectives.com, you acknowledge that you have read, understood, and agree to these Terms & Conditions. These terms govern your use of this website and all purchases made through PKU Perspectives LLC.
*Free shipping over $75 for Dry Country Sunrise Products
Order Processing Times
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Orders placed after 12:00 p.m. (MST) Monday–Thursday typically ship the next business day.
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Cold products ship Monday–Tuesday
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Orders placed on weekends or holidays ship the next business day.
Shipping Policy
We ship using trusted carriers including:
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UPS
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USPS
Tracking information is sent via email. Please ensure your email address is accurate.
Cold Product Shipping
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Ice gel packs are included
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Cold shipping fees apply
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No PO Boxes
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No international cold shipments
âš If you will not be home at delivery, we strongly recommend shipping to a work location or someone who can immediately refrigerate items.
Important Cold Shipping Notice
Cold products may arrive partially thawed. This is expected and indicates the ice packs have done their job.
If cold items are left outside for extended periods, PKU Perspectives is not responsible for thaw-related damage.
Expedited Shipping
For expedited shipping options:
📞 Call or Text: 866-758-3663
📧 Email: orders@pkuperspectives.com
Shipping Responsibility
Once an order has been picked up by the shipping carrier:
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PKU Perspectives is not responsible for weather delays
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PKU Perspectives is not responsible for lost or stolen packages
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Insurance may be added at checkout for an additional fee
Product Availability & Backorders
While we strive to maintain accurate inventory levels, products may occasionally be:
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Out of stock
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Backordered
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Shipped separately
If an item becomes unavailable after your order is placed, we will either:
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Refund the item, or
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Ship it at a later date
Any backordered items will be noted on your packing slip.
Drop-Ship Items
Some products ship from third-party warehouses and may arrive separately from your main order. These items will be clearly indicated on your invoice.
Return Policy
All food sales are final.
Due to food safety regulations, we are unable to accept returns on food products.
If your order arrives damaged or incorrect, please contact us within 3 days of delivery.
📞 Call or Text: 866-758-3663
📧 Email: orders@pkuperspectives.com
Please include photos of damaged goods when applicable.
Privacy Policy
Your privacy is important to us.
We:
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Encrypt sensitive data during checkout
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Do not store credit card information after transactions
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Do not sell or share customer information with third parties
Copyright & Intellectual Property
All website content including text, images, artwork, and media is the property of PKU Perspectives LLC.
Unauthorized reproduction or distribution is prohibited.
If you believe copyrighted material is being used improperly, contact:
sales@pkuperspectives.com
Mailing Address:
PKU Perspectives LLC
PO Box 1372
Craig CO 81626
